The Challenge: A severe lack of job opportunities forced rural youth to migrate, while their villages remained cut off from essential digital banking and government services. 

The Intervention: Through Project BridgeIT, in partnership with TCS and Development Focus, PREM trained rural youth in Rayagada and Gajapati districts to become e-entrepreneurs. 

The Impact:

• Banking at the Doorstep: Entrepreneurs like Ajit Sabar (Padampur Cluster) and Mr. Narayan Sabar now provide cash withdrawal and banking services directly to their communities, eliminating the need for villagers to travel long distances.

• Women in Business: Young women like Sabitri (Mohana Cluster) have received laptops and established their own e-enterprises, breaking gender barriers.

• Education: These entrepreneurs give back by providing functional literacy training to adults and academic support to school children.

The Intervention: PREM mobilized immediate relief efforts in Dantaling village (Sorada, Ganjam District) and surrounding areas. 

The Impact:

• Survival Support: We distributed ration kits, clothes, and seed packets to 386 migrant and vulnerable families in Dantaling, ensuring food security and the ability to restart farming.

• Hygiene & Health: Across our operational areas, we distributed 7,000 sanitary kits to Particularly Vulnerable Tribal Group (PVTG) families in Gajapati and Rayagada districts.

• Community Awareness: Our "Achhi Aadat" campaign reached over 12,000 people to promote hygiene and prevent the spread of the virus.

Terms of Reference (ToR)

Job Title: Consultant – Development of SOP and Toolkit for Model Shelter Homes

Location: Bhubaneswar, Odisha, India (with regular visits to districts)

Duration of Contract: November 10, 2025 – December 25, 2025

Organisational Background

People’s Rural Education Movement (PREM) is a secular, humanitarian, non-political, and non-governmental organization working for the development of Adivasi (indigenous), Dalit, fisherfolk, and other marginalized communities of Odisha and other states of India. PREM has longstanding experience across education, health, livelihoods, disaster management, and women’s empowerment. It actively engages in advocacy, capacity building, and service delivery to ensure sustainable and inclusive development. Over the years, PREM has established itself as a trusted partner in addressing issues of gender equality, women’s rights, and community resilience.

PREM has a longstanding partnership with the United Nations Population Fund (UNFPA) and supports implementation of several areas of work for UNFPA with the Government of Odisha, including women’s empowerment and strengthening Self-Help Groups (SHGs). This collaboration extends to the Department of Women & Child Development (WCD) and Mission Shakti, focusing on strengthening institutional mechanisms, expanding opportunities for women, and fostering innovative approaches to ensure women and girls have access to protection, resources, and platforms for leadership.

Objective of the Assignment

To develop a comprehensive and operationally implementable Standard Operating Procedure (SOP) document and Toolkit including relevant and contextualized tools and materials for establishing and operationalizing Model Shelter Homes for survivors of Gender-Based Violence (GBV) in Odisha, with a specific focus on embedding trauma-informed care, recovery, and transformation principles across the system’s design, staffing, processes, and environment.

Scope of Work and Key Responsibilities

The consultant will work closely with PREM and UNFPA to undertake the following:

A. Development of the SOP Framework

• Design a structured framework outlining the vision, goals, objectives, and guiding principles for Model Shelter Homes, including framing the definition of key concepts including “model”, “trauma”, “transformation”, etc in this context.
• Define the core pillars of the shelter home ecosystem – infrastructure, staffing, services, management, survivor pathways, and linkages.
• Develop process flows and protocols for each phase of the survivor’s journey within the shelter homes including Recovery, Rehabilitation, Healing and Transformation, from a trauma informed lens. This would include processes including admission, individual care planning, service delivery, holistic skill building, monitoring, and reintegration.
• Integrate roles and responsibilities for all stakeholders (shelter management, staff, government functionaries, NGOs, external partners).
• Align the SOP framework with Mission Shakti’s Shakti Sadan guidelines, relevant laws (JJ Act, PWDVA, Ujjawala, Swadhar Greh), International Technical Guidelines on GBV, and national best practices.

B. Development of the Trauma-Informed Care Chapter

·         Prepare a detailed chapter for the SOP on operationalising a Trauma-Informed Approach within Shelter Homes, incorporating:

·         Introduction on understanding trauma in the context of GBV, its impact on survivors and the importance of embedding a trauma informed lens into the shelter home ecosystem.

·         Guiding principles for Trauma to Transformation

·         Operational steps for embedding trauma-informed care into shelter operations — infrastructure, space design, survivor case management, daily routines, activities, processes, staff conduct and capacities, monitoring

·         Minimum standards for psychosocial support, counselling, and mental health referrals.

·         Approaches for handling residents with severe or chronic mental health conditions.

·         Mechanisms for supporting staff well-being and preventing secondary trauma.

·         Recommend a training and supervision model to build trauma-informed capacities among shelter staff.

C. Development of the Implementation Toolkit

Develop a comprehensive toolkit to enable effective operationalisation of the Trauma-informed section of the SOP, including:

·         Identify the need for tools materials for the toolkit as per the developed SOP chapter on trauma informed care.

·         Curate, consolidate and contextualise existing relevant tools for the toolkit

·         Develop remaining checklists, tools, templates for all stages of the surviors journey for trauma to transformation including but not limited to intake, recovery, rehabilitation, ongoing progress tracking, and individual care planning.

·         Monitoring tools to track survivor progress across the trauma-to-transformation journey.

·         Reporting formats for case management, coordination, and documentation.

·         Guides for staff reflection and supervision to maintain trauma-informed practice.

·         Activity templates for psychosocial engagement, life skills, and empowerment activities.

·         Aftercare and follow-up formats for survivors post-shelter exit.

·         Ensure the toolkit is user-friendly, adaptable, and feasible for use by shelter home staff across varying capacities.

Qualifications and Experience

Education:
- Master’s degree in Psychology, Social Science, Social Work or any related field.

Knowledge and Experience:
- 5 years of relevant work experience with grassroot organizations or development agencies in programme support, communications, coordination, or women’s empowerment initiatives.
- - Demonstrated skills in documentation, communication, and knowledge management.
- Familiarity with UN systems and government programmes is desirable.

Languages:
- Very good knowledge of English.

Consultancy Fees

A total consultancy fee of INR 1,25,000 will be paid upon submission and approval of the documents on or before 25^th December 2025.

Application Process

Interested candidates should send their latest CV and a technical proposal outlining the plan and timelines for completion of this assignment to: premoffice.hr@gmail.com

Last date of application: 20^th November 2025