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ToR- Consultant - Technical Support & Coordination for Strengthening Gender-Based Violence (GBV) Response

Job title: Consultant - Technical Support & Coordination for Strengthening Coordinated Gender-Based Violence (GBV) Response

Level: Consultant

Location: Primarily in Bhubaneswar, Odisha, India with an option to work in Hybrid mode

Full/Part time: Full Time

Duration of Contract: Upto March 31, 2026 (Extendable Subject to Funds availability and Performance)

Organisational Background:

People’s Rural Education Movement (PREM) is a secular, humanitarian, non-political, and non-governmental organization working with Adivasi, Dalit, fisherfolk, and other marginalized communities across Odisha and other parts of India. PREM works closely with government departments and development partners to strengthen governance systems, promote women’s empowerment, and improve institutional responses to gender-based violence (GBV).

As part of its work on GBV prevention and response, PREM, in partnership with UNFPA and the Government of Odisha, has supported the development of the Shakti Initiative, a digital coordination platform designed to strengthen the State’s multi-sectoral response to GBV. The Shakti App aims to improve real-time coordination, case tracking, referrals, and accountability across key institutions including One Stop Centres (OSCs), shelter homes, Mission Shakti institutions, Health facilities, Police, Child Care Institutions (CCIs), and legal support systems.

The intervention recognizes that effective GBV response requires institutional convergence, clear role definition, timely information flow, and strong coordination across departments. The Shakti App is envisioned not merely as a technology solution, but as an enabling system to institutionalize coordinated action, reduce response delays, and strengthen survivor-centric service delivery.

The Shakti App is currently in use in the One Stop Centers and Shelter Homes across the state. The next phase involves:

Expansion of the Shakti platform to linked institutions including CCIs, health, police and Mission Shakti SHGs
Strengthening the capacities of the shelter homes for survivors of GBV to improve the quality and range of services for GBV response and trauma healing and rehabilitation
Integration of the rehabilitation and healing services of shelter homes into the Shakti platform (app & dashboard)

To support the expansion - scoping, piloting, integration, and phased rollout of the Shakti App, PREM seeks to engage a Consultant- Shakti Coordinator who will serve as the central coordination and implementation anchor for the initiative.

About Shakti Platform (A Blockchain Technology based Multi-institutional Coordination Platform for Addressing Gender Based Violence):

The Department of Women and Child Development (WCD), Government of Odisha, in collaboration with the United Nations Population Fund (UNFPA), has developed the SHAKTI Platform- a digital initiative to strengthen the State's coordinated response to gender-based violence (GBV).

Odisha has established a network of One Stop Centres (OSCs) and Shakti Sadans that provide safe spaces, rehabilitation services, and support to GBV survivors. However, survivors often face delays and gaps in care due to fragmented coordination between institutions — including health facilities, police, and the judiciary.

The Shakti Platform addresses this by enabling seamless, real-time coordination between OSCs, shelter homes, medical facilities, police, judiciary, and W&CD officials at state and district levels — ensuring survivors receive timely protection, support, and pathways to rehabilitation.

The Shakti Platform represents a transformative step in Odisha's efforts to empower GBV survivors and build a robust, secure, and data-backed ecosystem of care.

Scope of Work and Key responsibilities:

The broad scope of work and responsibilities, amongst others, include the following:

A. Scoping and Design Support for the Shakti App

A1) Workflow Mapping and Stakeholder Consultations:

Map existing GBV response workflows across key institutions, i.e., OSCs, shelter homes, Mission Shakti institutions, health facilities, police, CCIs, and legal aid mechanisms to inform the app's design.
Facilitate consultations with concerned departments including Women & Child Development, Mission Shakti, Health & Family Welfare, Home (Police), and Law to define functional requirements, coordination protocols, and system expectations.

A2) Documentation and Technical Translation:

Document user roles, access levels, referral pathways, and inter-departmental workflows to be embedded within the Shakti App.
Assist in translating programmatic and coordination requirements into clear technical briefs for the technology development team.
Contribute to refinement of the app’s operational framework, including data governance, confidentiality, consent, and accountability mechanisms.

B. Coordination with Technical Team and Government Departments

B1) Nodal Coordination Role:

Serve as the central coordination point between PREM, the technical development team, and government departments throughout the app lifecycle.
Track development progress, review functionalities, and flag implementation challenges through regular engagement with the technical team.

B2) Stakeholder Alignment and Validation:

Facilitate structured review and validation meetings between government stakeholders and the technical team to ensure alignment with administrative processes and legal mandates.
Support testing, validation, and refinement of app features based on feedback from departmental users and frontline service providers.

B3) System Integration:

Ensure alignment of the Shakti App with existing government digital platforms and reporting systems, wherever feasible.

C. Multi-Institutional and Inter-Departmental Integration

C1) Institutional Onboarding:

Coordinate with multiple institutions and departments including Health, Police, CCIs, Legal Services Authorities, OSCs, and shelter homes to support their effective integration into the Shakti platform.

C2) Workflow Development:

Develop and operationalize inter-departmental workflows within the app to enable coordinated case management, referrals, follow-up, and escalation.
Build consensus among departments on roles, responsibilities, response timelines, and accountability mechanisms for GBV cases.

C3) Pilot Documentation:

Support piloting of inter-departmental integration and document operational challenges, institutional gaps, and system-level learnings.

D. Piloting, Rollout, and Implementation Support

D1) District-level Piloting:

Coordinate piloting of the Shakti App in identified districts, ensuring institutional readiness and stakeholder participation.
Onboard district officials, OSC staff, shelter home personnel, police, health staff, and other relevant stakeholders onto the platform.

D2) Implementation Support:

Address coordination gaps, adoption challenges, and system bottlenecks during the pilot phase.
Develop phased rollout and scale-up plans based on pilot findings and departmental readiness.

E. Training and Capacity Building of Stakeholders

E1) Training Content Development:

Develop and contextualize training modules, user manuals, SOPs, and guidance notes tailored to different stakeholder categories.

E2) Training Delivery:

Coordinate and support training and orientation sessions for government officials, frontline service providers, and institutional staff at state and district levels.
Provide post-training handholding support to ensure effective adoption and sustained use of the Shakti App.

F. Monitoring, Documentation, and Knowledge Management

F1) Monitoring Feedback:

Monitor app usage, coordination effectiveness, and service response trends through dashboards, reports, and field feedback.

F2) Documentation and Reporting :

Assist in documenting best practices, implementation challenges, operational gaps and lessons learned emerging from the Shakti App rollout.
Contribute to preparation of progress notes, technical briefs, presentations, and reports for government and development partners.

G. Support to other Tech-based interventions

Support to any other tech-based and other interventions including Mission Shakti Learning Management System, Incentive Management System, etc.

Consultancy Fees:

In full consideration for the timely and satisfactory performance of the services, PREM shall pay the Consultant a monthly Consultancy Fees, subject to deduction of TDS as applicable, commensurate with the Consultant’s experience, qualifications, and past salary. For any Official Travel (if required), PREM will additionally reimburse the Travel, Accommodation & DSA against submission of claims and Original Invoices as per the travel policy.

Location:

Predominantly based in Bhubaneswar under a Hybrid working arrangement, primarily remote work, with frequent coordination visits to dept. of W&CD, Mission Shakti, other government departments, PREM office, UNFPA office and field visits as required.

*Prioritization of the deliverables may be changed subject to need and upon mutual agreement.

Qualifications and experience:

Education:

Master’s Degree in Social Work, Social Science, Management or any relevant field.

Knowledge and Experience:

Minimum 2-3 years of experience in programme coordination, digital initiatives, stakeholder engagement, or governance systems
Familiarity with GBV response systems, women-centric schemes, or social sector digital platforms is desirable
Proven experience in coordinating multi-stakeholder and multi-institutional initiatives
Working experience & familiarity with any UN Agency and government system is desirable.
Strong understanding of digital platforms, mobile applications, and dashboard-based systems used in social sector programmes
Ability to engage meaningfully with technology teams on system functionality, workflows, and user requirements
Familiarity with concepts such as data management, role-based access, system integration, and user-centered design
Ability to translate programmatic and field-level requirements into clear technical inputs and feedback

Languages:

Fluency in English and Odia is necessary. Knowledge of Hindi will be an advantage.

Required competencies

Values & Core Competencies

Values:

Exemplifying integrity.
Demonstrating commitment to UNFPA and the UN system.
Embracing cultural diversity.
Embracing change.

Core Competencies:

Achieving results.
Being accountable.
Thinking analytically and strategically.
Working in teams.
Communicating for impact.

Functional Competencies

Advocacy and advancing policy-oriented agenda.
Leveraging resources of national governments and partners.
Building strategic alliances and partnerships.
Delivering results-based programmes.
Internal and external communication and advocacy for results mobilization.

Contact Information:

People Rural Education Movement (PREM)

Mandiapalli Village, Berhampur-760 007

Ganjam, Odisha, India.

Phone: +91-6802233638

Email: premoffice@prem.org.in

Website: www.prem.org.in

Application Process:

Interested candidates please send your latest resume and one-page motivation letter mentioning why you think you are suitable for this position to: premoffice.hr@gmail.com

Last date of application – Candidates are requested to apply by 5pm, 11 January, 2026